Refund & Return Policy

We want you to be happy with your order. If something isn’t right, we’re here to help.

Returns

You can request a return within 14 days of receiving your order.

To be eligible, items must:

• Be unworn and unused

• Have the original tags attached

• Be in their original condition

We do not accept returns for customized/personalized items, final-sale items, or gift cards.

If you ordered the wrong size or simply changed your mind, you may return the item, but return shipping is your responsibility.

At the moment, we're not able to cover return shipping costs. All return fees are covered by the customer.

Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery with your order number and photos. We’ll review it and arrange a replacement or refund where applicable.

Discount Codes

If you used a discount code, the discount amount is not refundable, transferable, or redeemable for cash.

If you return an order placed with a discount code, your refund will be based on the amount you actually paid.

Bundle & Free Item Offers

Some offers may include a free item.

If you return the products that qualified you for the offer, the free item must also be returned.

If you keep the free item, its regular selling value will be deducted from your refund.

Refunds

Once your return is received and approved, we’ll issue your refund to the original payment method.

Original shipping fees are generally non-refundable.

Refunds may take a few business days to appear, depending on your payment provider.

Cancellations

You can request to cancel your order before it has been shipped. Once an order has been shipped, it can no longer be cancelled.

For returns or any questions, contact us at help@buyyourgarmsfromus.com